CorrectPay: Commissary Deposits, Video Visits, and Messaging (2024)

CorrectPay: Commissary Deposits, Video Visits, and Messaging (2024)

FAQs

Is CorrectPay replacing JPay? ›

The switch from JPay to CorrectPay for deposits for loved ones who are incarcerated in state prisons in Florida will not begin until May 1st.

How does the CorrectPay app work? ›

CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world.

How do I contact customer service for CorrectPay? ›

All questions or comments not related to money transmission should be addressed by contacting Correct Pay directly at: (855) 836-3364.

How do I add money to CorrectPay? ›

Make the money order, cashier's check, or certified bank draft payable to CorrectPay. You can include the inmate's name & ID on the "memo" or "used for" line. We recommend using US Postal Money Orders.

Is JPay shutting down? ›

After June 30th 2022, JPAY no longer has a contract with CDCr. The new email, phone and video call service will be through GTL – gettingout.com. Every person in California state prisons is supposed to get free tablets from CDCr after July 1st, 2022 and should also be able to access kiosks for email.

What has replaced JPay? ›

GTL outbid JPay for the contract with the California Department of Corrections and Rehabilitation (CDCR). GTL, which had somehow wrangled the telephone contracts for all of CDCR, has now again seemingly won the tablet war as well.

What app is used to text inmates? ›

TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably.

Can you cashapp an inmate? ›

No. It is not legal for them to have cell phones and if this person is asking you to send money to somebody outside of the prison and claiming they will get them one it is likely they are doing something illegal and will be smuggling it in.

How much money can a federal inmate have in their account? ›

The first are deposit accounts, in which the nation's nearly 140,000 federal inmates can keep an unlimited amount of money. These accounts are not subject to many of the regulations and scrutiny of regular bank accounts, because the agency does not consider itself a bank.

Can you get a refund from CorrectPay? ›

All fees applied are non-refundable. By initiating a transaction, you agree that NIC Services, LLC is providing the money transmission service and will process your transaction, and you agree to pay the full amount charged to your card.

How do inmates know they received money on securus? ›

Inmates get a receipt when money is deposited into their accounts.

How do I talk to someone at DFAS? ›

If your local payroll or finance office is unable to resolve your financial matter(s), please contact the DFAS Customer Care Center by Submitting a Ticket Online at AskDFAS (https://www.dfas.mil/dfas/AskDFAS/) or by calling toll free at (888) 332-7411.

How do I add money to cash? ›

Add Money
  1. Tap the Money tab on your Cash App home screen.
  2. Press Add money.
  3. Choose an amount.
  4. Tap Add.
  5. Use Touch ID or enter your PIN to confirm.

How do you add money amounts? ›

How to Add Money
  1. Write the amounts of money in a stacked list with the decimal places all lined up.
  2. If any of the amounts do not include cents be sure to tack on a decimal and two zeroes to the end of the number. ...
  3. Proceed from right to left adding all numbers in each column, carrying digits as you would in long addition.

How do I add money to my virtual account? ›

Can I Transfer Money to a Virtual Account Number? Yes, you can easily transfer money to a virtual account number via traditional bank transfer methods like NEFT, RTGS, and IMPS. After you initiate payment, the funds get routed to a nodal/escrow payment gateway account (Razorpay, PayU, etc.).

What to use instead of JPay? ›

Top 2 Competitors & Alternatives to jpay.com

List of jpay.com competitors in August 2024: pigeonly.com , with 37.35K visits, 37 authority score, 26.84% bounce rate. writeaprisoner.com , with 202.13K visits, 40 authority score, 47.37% bounce rate.

What did JPay switch to? ›

The transition from Securus Technologies (formerly JPay) to ViaPath Technologies/GTL will be complete by the end of the month, and the Securus Technologies contract will end in July 2023. After July 31, 2023, Securus Technologies will begin reimbursing incarcerated people for unused funds in their accounts.

What is the new JPay app? ›

JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account.

Is securus taking over JPay? ›

In July 2015 Securus Technologies announced that it acquired JPay Inc technology and financial services provider.

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