Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 130,675 ratings
Thank you!
Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 28: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
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Internet (58%)
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TV (15%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (2%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers and North Fort Myers.
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City | Problem Type | Report Time |
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Fort Myers | Wi-fi | |
Fort Myers | Internet | |
Fort Myers | Internet | |
Fort Myers | Internet | |
Fort Myers | Wi-fi | |
Fort Myers | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@Debr1049Debra I hope so. Looks like something bad happened to Comcast.🤷
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- Tony in Paradise (@TUowlzFan) reported fromVillas, Florida
Anyone else having problems with their @roku losing connection? I've got a brand new @Xfinity xfi Gateway with wifi 6e. No reason I should lose connection every few minutes. All other devices run smoothly. DL speeds over 675...
- Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
- anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@ivysea8645 I had internet problems. Comcast went down for many many hours. I was late posting.
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.😐
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- S.F. (@fungfookie) reported
@Louie_104 With xfinity I was paying for WiFi & didn’t have it for 5 outta 8 months. Miss me with that. I haven’t had a problem with frontier yet
- 👑 (@SincerelyAPearl) reported
Y’all are random as hell for this “outage” @Xfinity then don’t even ******* tell ppl 😑😑😑
- TJ (@trejrco) reported
Getting tired of @Comcast / @xfinity internet service seeming to go out for more than a bit every morning between 0100 - 0200. Is it just me, or what's up? (cc: @comcastcares )
- Meat Popsicle (@Jack_Cleveland_) reported
@CitizenAlex3 Facebook is the LEAST of the monopoly problems we have. Amazon, AT&T, Comcast, The Walt Disney Company, and National Amusements (which includes Viacom Inc.) are all media monopolies. Will they be addressed?
- Frank Giuliano (@frankgiuliano) reported
@comcastcares @comcast This seems like an issue we can talk about openly. Do I need to disable privacy settings to get xfinity to work properly?
- HelloMrSmith (@HelloMrSmith) reported
@winnerintrainin @comcast @comcastcares Only thing worse than their products is their customer service. They will basically lie through their teeth to get you off the phone. Promice you, "oh dont worry, we promise that we wont charge you for the 2 months your internet has been out". then say..WE HAVE NO RECORD OF THAT.
- Art Martinez (@bezdragon84) reported
Not uncommon with manufacturers having 2 different model of cars dodge did it with the intrepid and charger, in xfinity series Toyota have Camry and Supra, gm did it with Pontiac and Monte Carlo so it's not very uncommon seeing 2 different models in nascar to help with sales
- Bobby Williams (@chuchfire) reported
Dear God, please write me and promise that’s not Steve Carell playing Santa in an Xfinity cable/WiFi commercial. That can’t be real. He did not actually reveal himself, I am afraid that is worse. I now realize I truly know nothing. And for Christmas, give me the **** from before.
- Professor Rachel @ VTUBER LORETHROUGH 2020 🦓 (@ladygwyndolin) reported
Love when Comcast just straight up doesn't work
- Azzu (@Azzucips) reported
@comcastcares our internet has died every day for the last 7 days. Our bill has been raised while we’re getting worse service. This is completely unacceptable.